Below are the issues Miss OCD would like to highlight. Please be considerate and reasonable when these issues rise up.
-Miss OCD do restocks when requests are made. Making customers happy is one of Miss OCD goals but restocks are normally very messy.. WHY?
-Reason 1: Restock orders are only placed once payment is received by Miss OCD and IF the payment is late, the item may not be available anymore. This is because, certain stocks run out very fast at supplier as well. Thus, it is advisable to bank in the money asap. (Refer to Reason 3)
-Reason 2: Restock orders are only placed after payment is made to avoid backout buyers.
-Reason 3: Let's picture a scenario where Person A wants to restock a dress. Stocks will be arriving in 3 more days but Person A has not pay up since stocks are still available at supplier. On the 2nd day at midnight, Person A finally decides to bank in the money. The buyer receives the money and restocks the item. BUT the dress is no longer available because the buyer had no time to call up the supplier to book the dress. Please take note that the supplier is not open 24/7. Buyer then contacts Person A to break the bad news about the dress. Person A is upset and blames the buyer. In cases like this, a full refund is given back to a very upset Person A.
-Reason 4: Supplier are humans as well. They make mistakes. Sometimes when a reservation is made by Miss OCD, the supplier may wrongly keep the items aside for collection. This results in some buyers not getting the items they want although confirmation and payment has already been made.
-Reason 5: Priority of restock items will be given to the customer who pays up 1st. For example, The supplier only has 10 bags. The 1st 10 customers who bank in the money will get the bag NOT the first 10 who asked to restock the bags.
-Please understand and be clear about these problems if you are serious about restocking an item.
Thus, it is always advisable to pay up asap. By letting Miss OCD know you would like to restock will not secure yourself the item.
-If items do not get to you on the next following day, please be patient. We would like to make it clear that we are not responsible for late deliveries. Your item will arrive depending on Pos Malaysia's efficiency.
-Postage days are strictly on Mondays and Wednesdays and Fridays only.
-Please do not bank in on Monday at 6pm and demand that your items must reach you on Tuesday.
-Bear in mind that the last collection of parcels are at 3.30pm and any parcels sent after 3.30pm will be delayed 2 days. (Example: Parcel is sent to the post office at 4pm on Monday, it will be treated as a Tuesday posting and will only reach you on Wednesday)
-Postings are done before 12pm to avoid packages being delayed (both poslaju and pos express)
-Please be patient while waiting for your items to arrive :)
-Postage cost is not included in the price offered at the end of the post unless stated otherwise.
"Customers are always right." - Yes, this statement is a very popular one but please be reasonable and considerate. Unreasonable and overly demanding buyers will be backlisted.
FAQ for Overseas buyer
How do I order?
Step 1: Email: firstname.lastname@example.org. Remember to state which country you are from.
Colors (If applicable)
Size (If applicable)
Feel free to add more items by using " , "
We recommend you to set the topic of your email with the items you are buying. Example: If you item is called "maxi dress", set your topic as "maxi dress''Step 3: After confirmation, a reply via email from Miss OCD will state whether or not the item is available. If it is available, Miss OCD will be provide you with the total payable along with PayPal email details.
Step 4: Please include your mailing details once payment is in.
Step 5: Miss OCD will confirm your payment and will be sending your parcels! Postage days for international parcels are Friday only.
Step 6: You may check the tracking number on the blog.
Step 7: Wait for the arrival of your parcel.
How do I look for available items only?
Click HERE to view available items.
How do I make payments?
For now, OCD TRADING only accepts PayPal payments for Overseas buyers.
How much do I have to pay for delivery?
Do you have a return/exchange policy?
No. What you see on the blog is exactly what you will get. Measurements and material of items are provided for this purpose.
Is it safe to provide you with my personal details (name, mailing address, email)?
All information is private and confidential and OCD TRADING will not distribute or sell your personal information.
For more info, feel free to email: email@example.com